Showing posts with label audio. Show all posts
Showing posts with label audio. Show all posts

02 December 2012

Solution to audio on the Toshiba Satellite Pro P100 and Windows 7 64-bit muted on install

I've just had a seriously non-fun few hours arguing with drivers on the Toshiba Satellite Pro P100 (specifically the PSPAEE-00E006EN variant). Had no real issues installing Windows 7 64 bit, didn't really expect to as Vista 32-bit worked perfectly well. 135 updates installed later, including the graphics driver, everything seemed to be working swimmingly.

Except the sound, which while it pretended to play, it clearly was not.

Apparently I was far from alone in this issue. Many forums complained about lack of Vista x64 / Windows 7 x64 failing to work properly with the sound. I tried installing a variety of sound drivers, none of which seemed to actually work, although strangely occasionally I'd try to install one, it'd fail, but the sound would work until I rebooted. Extremely frustrating.

Eventually, after much hunting down and forum crawling, I found this driver from HP - SP40170 - which did actually work. The automatic install program didn't, but installing the driver manually via device manager - update driver - select from a location on disk, and choosing c:\SWSETUP\SP40170\Venice\V64 allowed me to install a working driver, and get sound.

It's not perfect - the sound stops working on suspending the machine, which I haven't figured a solution for yet aside from reboot - but other than that it seems to be working well so far. I'm a bit surprised (and disappointed) that a proper 64-bit driver wasn't released for Vista/7 by Toshiba, but hey, just the way the cookie crumbles with older hardware I guess.

Hope this saves someone else the hours I've had to spend hunting this down.